We accept returns within 5 business days of receipt, provided the packaging has not been opened, if the products are damaged or we have sent the wrong product.

Simply send us an email to info@fabstudio.biz with details of your purchase and the reason for seeking a credit or exchange. If approved, we require the product to be returned to us in the original packaging in an unused condition.

If the return is accepted, we will provide you with store credit (excluding the initial shipping cost), which you can use to purchase any product from FaB Studio. If the product has been damaged during the return to FaB Studio, this is the full responsibility of the customer and no credit will be given. In this case, we can return the product to you on your request. If the product is not delivered to FaB Studio or lost in transit, this is also the full responsibility of the customer.

If you send the shipment back to us as per the above guidelines, and your are entitled to a credit, we will send you an email with a promotion code that you can use when you place your order. You will only be entitled to credit up to the value communicated to you, and in any difference must be paid be one of our payments methods.

If you decide to pre-order a FaB Studio product, please note that this cannot be returned or refunded.